Privacy Policy

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, and business name when you fill out our contact or inquiry forms.
• Payment Information: When you make a payment, transaction details are processed by Razorpay, our payment gateway. We do not store your card or bank account details on our servers.
• Communication Data: Any messages or correspondence you send to us via email, WhatsApp, or contact forms.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring pages, collected through cookies and analytics tools.

We use the information collected for the following purposes:

• To process and confirm payments for our services
• To provide, manage, and improve our digital marketing services
• To communicate with you regarding your service inquiries, onboarding, and campaign updates
• To send performance reports and service-related updates
• To respond to your questions, concerns, or support requests
• To comply with applicable legal obligations
• To prevent fraud and maintain the security of our platform

We do not sell, rent, or share your personal information with third parties for marketing purposes.

All payment transactions on our platform are processed by Razorpay, a PCI-DSS compliant payment gateway regulated under the Reserve Bank of India (RBI) guidelines.

When you make a payment, you are redirected to Razorpay's secure checkout. Nexades does not have access to your full card number, CVV, or net banking credentials. We only receive confirmation of successful or failed transactions, along with the transaction ID.

Razorpay's privacy practices are governed by their own Privacy Policy, available at razorpay.com/privacy.

Our website may use cookies and similar tracking technologies to:

• Remember your preferences and session information
• Analyze website traffic and user behavior through analytics tools (such as Google Analytics)
• Track advertising performance through the Meta Pixel (Facebook Pixel), which helps us measure the effectiveness of our own marketing campaigns

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the website. By continuing to use our website, you consent to our use of cookies as described above.

We use the Meta Pixel on our website for conversion tracking and to understand how users interact with our payment page. This tool is part of our internal analytics for our own Meta Ads campaigns and is not used to retarget website visitors for external parties.

The Meta Pixel collects anonymized behavioral data such as page views and button clicks. This data is processed according to Meta's Data Policy, available at facebook.com/privacy/policy.

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Payment transaction records may be retained for accounting and legal compliance purposes for up to 7 years, as required under Indian financial regulations.

You may request deletion of your personal information by contacting us at contact@nexades.agency. We will process such requests subject to applicable legal requirements.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our payment processing is handled by Razorpay over encrypted HTTPS connections.

While we take reasonable precautions, no data transmission over the internet is 100% secure. We encourage you to exercise caution when sharing personal information online.

Our website may link to or use third-party services, including:

• Razorpay — Payment processing
• Meta (Facebook/Instagram) — Conversion tracking via Meta Pixel
• Google Analytics — Website traffic analysis (if applicable)

These services are governed by their own privacy policies. We are not responsible for their data practices.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal obligations)
• Withdraw consent for data processing where consent is the legal basis
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at contact@nexades.agency.

Our services are intended for businesses and individuals who are 18 years of age or older. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: